RiderRadar Privacy Policy

Effective Date: January 18, 2026 | Last Updated: September 29, 2026

1. Introduction

RiderRadar ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile app, website, and services (collectively, the "Services").

By creating an account or using RiderRadar, you agree to this Privacy Policy.

2. Information We Collect

We collect only the data needed to operate RiderRadar and improve your experience.

a. Information You Provide

  • Name, username, email address, and password
  • Profile photo (optional)
  • Motorcycle information (make, model, year)
  • Messages and group chat content
  • Friend lists and block lists
  • Support requests or feedback

b. Information Collected Automatically

  • Location data when you enable a location-dependent feature. Exact live coordinates are used transiently for authorized real-time features; durable rider-presence data is designed to be coarser where exact coordinates are not required.
  • Device and app information such as device type, operating-system version, app version, and push-notification token.
  • Security and diagnostic data such as IP address, timestamps, request/security logs, and limited crash/error diagnostics.
  • Purchase status needed to verify and maintain app-store subscription entitlements.

c. Service Providers and Platform Services

  • Apple and Google platform services for sign-in, app distribution, and in-app subscription billing where used
  • Expo services for mobile build/update and push-notification delivery
  • Map/location providers used to display maps and provide geolocation features
  • Sentry for limited crash/error diagnostics configured to minimize unnecessary personal data
  • Hosted application, PostgreSQL database, and object-storage infrastructure used to operate RiderRadar
  • Stripe for event-ticket commerce where that feature is used; RiderRadar Business Pro mobile subscriptions are handled by Apple App Store or Google Play
  • Email-delivery providers used for transactional messages

RiderRadar does not currently use an advertising network to sell or target ads using your personal information.

3. How We Use Your Information

We use your data to:

  • Provide RiderRadar features like nearby riders, RiderBeacon, and chat
  • Send push notifications (ride invitations, group messages, friend requests)
  • Prevent fraud and maintain security
  • Improve and debug the app
  • Provide customer support
  • Comply with legal obligations

We never sell your personal data to third parties.

4. Sharing Your Information

We share data only when necessary:

  • With service providers and platform operators that are necessary to run the features you use, such as hosting/database infrastructure, object storage, app-store billing, push notifications, maps/location, crash diagnostics, and transactional email
  • With other users (only information you choose to share, like your location or profile)
  • When required by law or to protect rights, safety, or property
  • In anonymized/aggregated form for analytics

We do not share your exact location with third parties for advertising purposes.

5. Your Privacy Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

a. Right to Access

  • Request a copy of all your personal data we hold
  • Use the "Export Data" feature in Settings → Data & Privacy

b. Right to Rectification

  • Update your personal information anytime through your profile settings

c. Right to Erasure ("Right to be Forgotten")

  • Request deletion of your account and all associated data
  • Use Settings → Data & Privacy → Delete Account
  • 30-day grace period with option to cancel

d. Right to Data Portability

  • Export your data in machine-readable format (JSON)

e. Right to Object

  • Object to certain types of data processing
  • Opt-out of marketing communications

f. Right to Withdraw Consent

  • Withdraw consent for data processing at any time
  • Manage consent preferences in Settings

To exercise these rights, contact us at admin@horizontechdevelopment.com or use the in-app tools.

6. Data Retention

  • Active Account Data: Retained while your account is active
  • Deleted Accounts: Permanently removed within 30 days after deletion request
  • Deletion Grace Period: 30 days (can be cancelled)
  • Security Logs: Retained for 90 days for security purposes
  • Backup Data: Removed from backups within 90 days
  • Legal Requirements: Some data may be retained longer if required by law

7. Security

We use technical and organizational safeguards appropriate to the service, including:

  • HTTPS/TLS for network transport
  • Hashed account credentials and protected authentication/session handling
  • Application-level protection for designated sensitive fields
  • Access controls, rate limits, audit/security logging, and restricted administrative paths
  • Private-storage controls for private media; private media uploads are designed to fail closed when the required private storage is not configured

However, no system is 100% secure. Use RiderRadar at your own risk.

8. Children's Privacy

  • RiderRadar is not directed to children under 13.
  • We do not knowingly collect personal information from children under 13.
  • If we learn that an account belongs to a child under 13, we will take steps to delete the account and associated personal information as required by law.

Users who are minors must comply with any age and parental-consent requirements stated in the applicable Terms and app-store rules.

9. International Users

RiderRadar is operated from the United States. If you use RiderRadar from another country, your information may be processed in the United States and in locations where our service providers operate, subject to applicable transfer requirements.

Where the GDPR, UK GDPR, or another privacy law applies to our processing, you may have additional rights and we will process valid requests in accordance with that law. Applicable rights may include access, correction, deletion, portability, objection or restriction, withdrawal of consent, and the right to complain to a supervisory authority.

10. Cookies and Tracking

RiderRadar does not use third-party advertising cookies or an advertising network. Web-based surfaces may use essential session/authentication storage. Native mobile features may use local storage and limited diagnostic tooling needed to operate and secure the app.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes:

  • We will notify users through the app
  • You will be asked to review and accept the updated policy
  • Continued use after changes constitutes acceptance

12. Contact Us

For privacy questions, data requests, or to exercise your rights:

Horizon Tech Development, LLC
Email: admin@horizontechdevelopment.com
Subject: "Privacy Request - RiderRadar"

For GDPR-related inquiries:

Email: admin@horizontechdevelopment.com
Subject: "GDPR Request - RiderRadar"

13. Privacy Contact

Horizon Tech Development has not designated a separate Data Protection Officer. Privacy and data-protection inquiries should be sent to admin@horizontechdevelopment.com.

14. Supervisory Authority

Where applicable privacy law provides the right to complain to a regulator or supervisory authority, you may contact the authority responsible for your jurisdiction.

This Privacy Policy is effective as of January 18, 2026 and was last updated September 29, 2026.

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